The next phase in service management involves agentic AI agents that mimic human interactions. These agents will analyze user ...

Believe it or not, the Bhopal Municipal Corporation (BMC) is allegedly responsible for encroaching on a key service lane on Sultania Road, opposite the offices of the district collector. Residents say ...

Efforts to boost BMC's financial health have come amid the civic body grappling with depleting coffers and mounting ...

The Serco technology team, in collaboration with BMC, has carefully crafted a ... time to focus on delivering best-in-class technology service outcomes for clients at the hospital.