The specialty retailer, Kohl’s Corporation (KSS), is geared to boost its sales by revamping its customer service. Kohl has set up a new facility dedicated to customer service at Waterview ...

Kohl's Department Store Inc.'s new customer-service and operations center in San Antonio is slated to open next week. The 102,000-square-foot facility in the Westover Hills area initially will ...

And Oracle's technology helps in other areas as well. To provide "differentiated customer service," Kohl's also deployed Oracle Service Cloud for Web customer service, contact center, and knowledge ...

Kohl's plans to close its Dallas customer service center that employs 300 people, consolidating those jobs into similar operations in San Antonio and Milwaukee. The Wisconsin-based retailer also ...

business Retail. Kohl's hiring 300 for its Dallas customer service center Kohl's gets grants for jobs by 2018 of $500,000 from Dallas and $864,000 from the Texas Enterprise Fund.

Which retailers offer the best customer service? Amazon.com (AMZN), Kohl's (KSS) and Nordstrom (JWN) ranked among the top 10 companies in a Bigresearch shopper survey that the National Retail ...