Update 12/05/23 at 1:07 p.m. ET: This post was updated to share new data about what may be causing the HP Smart app to automatically download on Windows computers.

Press Windows key + I to open Settings. Then click on Apps > Apps & features. Select HP Smart App and select Advanced Options. Scroll down and click on Reset/Repair. If this does not help ...

A Windows bug installed the HP Smart app onto some PCs without permission. The issue also renamed printers to be listed as HP devices, even if they were made by a different brand.

A new report emerged about Microsoft auto-installing the HP Smart app on Windows 10 and 11 PCs without user consent. The company said it is investigating the reports from affected customers.

In addition, it will repair any rebadged icons and remove the HP Smart App (ironic name, that). That's all expected behavior, but you don't just download and run this program.

The December 2023 Microsoft Printer Metadata Troubleshooter Tool is available for all affected Windows versions, and it will remove all references to the phantom HP LaserJet model (as long as you ...

Along with serving as a print driver, HP Smart also adds support for remote printing. Once you've installed it for the M209dw on your system, you can install the app by itself on any Windows or ...

Since the Smart Tank 5101 lacks a proper screen, setup is best done with the HP Smart app. Make sure you are logged into a network that supports 2.4GHz since the printer requires that.

The problem affects both Windows 10 and Windows 10 devices running the 22H2 update and results in the HP Smart app being automatically installed and printers being renamed even if they’re not HP ...