Being away from your computer doesn't mean you can't use it. The best remote access software we've tested lets you control your machine or someone else's from afar.

Need remote desktop software? Instantly compare the best remote desktop software providers for 2021 on eWeek now.

From security risks to inefficiency, legacy IT systems are falling short, Aberdeen Research shows. Here's how cloud-based help desk and IT support systems can help.

Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops.

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

Troubleshooting issues for remote employees has become more complex for many tech support teams, which may now work remotely too. These remote support tools can make the task easier.

TeamViewer is an exhaustive remote desktop solution that covers remote access, control and support for most desktop and mobile platforms. The software allows users to remotely access computers or ...

What does remote control software actually mean? Find out inside PCMag's comprehensive tech and computer-related encyclopedia.

Your friendly Help Desk answers your most pressing tech questions including how remote workers can separate their personal and professional lives, how to approach the return to the office, and ...

When targets call the number or visit the domain, they are convinced to download legitimate RMM help-desk software form a second stage domain, the CISA specifically named ScreenConnect and AnyDesk.