Urgent NDIS warning that 10,000 children will lose access to services It has been said that 10,000 children will lose access to their therapist under the changes ...

However, NDIS Minister Bill Shorten’s office says there was only an access request form submitted which was incomplete.

"NDIS has been really good for the whole family for the last two-and-a-half years," said Alex Carlton. The 24-year-old lives with spina bifida, and uses a wheelchair.

Factors like age, gender and where you live can make it more likely an applicant will be rejected.

The cost of the assessments required to simply access the process to get on the National Disability Insurance Scheme is making it hard for families like Shontay Mulcahy's to get support.