Ignore fake ad asking for registration fee for non-existent jobs at Kenyan retailer QuickmartIN SHORT: An advert circulating on Facebook claims Quickmart is hiring for various roles, including ...

New research and high-profile failures reveal AI in customer service often creates more work and damages trust, challenging ...

Kevin Costello, owner of Siam Imports, had a bad experience recently receiving payment with cash. A customer came into his ...

When you build friction into the right places—decision-making, attribution and recognition—you can stop productivity theater ...

Hackers posing as information technology workers compromised several Web3 and NFT projects this week, stealing approximately ...

Malwarebytes Labs has identified a tech support scam that uses malicious URLs to embed fake phone numbers within legitimate ...

Trezor has issued a warning about phishing attempts that exploit its contact form to deliver scam messages disguised as ...

More and more companies are now being impersonated, and even Amazon has seen a 33% increase in customer service impersonation scams. Officials say searching for a phone number anywhere other than a ...

Cyber scammers are using search engine listings to dupe Bank of America, Netflix, and Microsoft customers into calling fake customer support numbers. According to a new report from Malwarebytes ...

When someone searches "24/7 Netflix support," for example, the digital thieves' ad pops up as one of the top results, and when the unwitting victim clicks on the URL, it takes them to the help page of ...