The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon announced the plan this month Thursday, March 7. It will offer the new service for $10 a month until June 5. Customers who sign up after June 5 can get Second Number for $15 a month.

Second Number is available to all new and existing non-prepaid Verizon customers with a Dual SIM service. If a customer upgrades their device, the Second Number will automatically transfer ...

Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

The Verizon customer service phone number is 1-800-922-0204, and your best bet is to press the number 0 when the automated menu begins to play. This will skip the normal choices and put you right ...