Chesham and Amersham MP Sarah Green has expressed concern after a report revealed that HM Revenue & Customs (HMRC) is 'deliberately ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

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The HMRC is under fire after a report revealed that nearly 44,000 callers were cut off last year while waiting over an hour ...

Once viewed as cost centers focused solely on efficiency, contact centers are now emerging as pivotal value centers that enhance brand loyalty and lifetime customer value. Is AI helping? You bet.

Expedia is one of the leading online travel agencies that help millions of travelers book flights, hotels, car rentals, and ...

A class action lawsuit has been filed in Australia, alleging that Sportsbet used illegal live betting practices which cost ...

ChatGPT listens to what I am requesting, answers the questions, and even remembers the context within which I am asking them.

Discover a rewarding career with The Center • A Place of HOPE, a pioneer in behavioral health care, offering a remote ...

Complaints about Rogers Communications made up nearly one quarter of grips, with a 68-per-cent rise between August, 2023, and ...

A chocolate pecan tart nestled in an unnecessarily large plastic container sparked both laughter and concern on Reddit, pointing to a bigger problem with overpackaging in grocery stores. A Reddit user ...