I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

NewsCenter 5 offered the Healey Administration the chance for an on-camera interview about this, but they declined. Matthew ...

“This is the worst company I have ever had the misfortune to deal with,” one reader wrote. Another said: “It’s totally impossible to get any sense out of British Gas.” In the 18 months to July last ...

Retailers in a small New South Wales town need to walk customers "down the street" to get connection for their EFTPOS ...

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

The Irish Mirror contacted several companies who were asked to clarify if customers who have been without electricity or ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

CEO refutes ‘baseless’ claims made in PAC report that tax agency ‘has been willing to let its telephone services fail in the ...

Sharon Vincent says it's "disgusting" that Rogers Communications gave some customers a discount when they complained about ...

Chesham and Amersham MP Sarah Green has expressed concern after a report revealed that HM Revenue & Customs (HMRC) is 'deliberately ...