We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which ...

Right now, you can get $1,000 off on any device, regardless of what Verizon myPlan plan you have, all with no trade-in ...

Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a ...

Verizon Communications Inc. VZ has gained 9.2% in the year-to-date period compared with the Wireless National industry’s ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

With this valuable information, any company in any industry can learn from the investment Verizon is making in customer ...

Verizon's cryptic Project 624 flew under the radar until this week, when the carrier announced a new customer service program built on Google Gemini AI technology that's intended to resolve issues ...

Verizon has responded to the alleged hack of 61 million customer records that contain full names, tax IDs, addresses, and ...

Verizon denies that a database offered for sale on a public forum contains real customer records, describing it as old data ...