While mimicking a human voice can lead to more emotionally engaging guest interactions, the stakes are higher for brands, ...

Kirk Tanner, who has led the company for about a year and a half, will resign from the chain to become president and CEO at ...

The five employees alleged in a lawsuit that the business forced them to work unpaid hours, denied them breaks and more.

The new executives replace outgoing leaders who announced their departures shortly after Krispy Kreme ended its McDonald’s ...

Food operators need to rise to the challenge of improving food safety and become leaders in public health, says Hal King, ...

The action is meant to keep Biglari Capital, which owns a 9.9% stake in the chain, from acquiring additional shares and to ...